Shipping & Returns

Shipping

Shipping Within Canada

  • Free if you spend over $200
  • Calculated based on location if you spend under $200
  • Tracking number provided

Shipping Within USA

  • Free if you spend over $200
  • Calculated based on location if you spend under $200
  • Tracking number provided

Shipping Outside of USA and Canada

  • Calculated based on location
  • Tracking number provided

Local In-store Pickup, Vancouver

Location
1189 Hamilton Street, Vancouver BC

Hours
10:00 - 7:00PM - Everyday

Returns

Return Policy

If you don’t love it, you have 14 days since the day you received it for a refund (by January 15 if it’s a Christmas gift). Item must be in “as new” condition and in original packaging. We do not accept returns on sale items. We do not process refunds on shipping charges.

Returns can be mailed to us or returned in store. In-store returns are free, mailed in returns mut be paid for by customer. Please declare “Canadian Goods Return” on the package.

Requesting a Return

  • To start a return, you can contact us at welovedenim@brooklynvancouver.com
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • You’ll need the receipt or proof of purchase.
  • Once your return request is complete, mail you item to 1189 Hamilton Street, Vancouver BC, V6B 2S2
  • We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.