• Free if you spend over $250
• Calculated based on location if you spend under $250
• Tracking number provided

• Free if you spend over $250
• Flat rate of $20 on orders under $250
• Tracking number provided
• If you order outside of Canada, you are responsible for any fees charged by your government upon import. 

• Calculated based on location
• Tracking number provided
• If you order outside of Canada, you are responsible for any fees charged by your government upon import. 

Location
1189 Hamilton Street, Vancouver BC

Hours
10:00 - 7:00PM - Everyday

For our Canadian customers: If you don’t love it, you have 14 days from the day you receive your item for a refund on regular priced goods. The item must be in “as new” condition and in original packaging.

Please note, no returns or exchanges on items that ship outside Canada (we lose too much money via customs and duty charges when items get returned).

All discounted items purchased are not eligible for a refund and are FINAL SALE. We do not process refunds on shipping charges. If your purchase was bought by someone else as a Christmas gift, there is an exchange-only period that extends until January 15th.

Returns can be mailed to us or returned in store. In-store returns are free, mailed in returns must be paid for by the customer.

• To start a return, you can contact us at welovedenim@brooklynvancouver.com
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll need the receipt or proof of purchase.
• Once your return request is complete, mail you item to 1189 Hamilton Street, Vancouver BC, V6B 2S2
• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.